Pacific Reach and the Dilawri Group of Companies have jointly acquired The Ritz-Carlton, Toronto, assuming ownership of one of Canada’s most prestigious hospitality properties. Located in the heart of downtown Toronto and opened in 2011, the hotel has established itself as a standard-bearer for luxury, service, and design. The ownership transition will leave operations uninterrupted as selective updates and long-term stewardship begin under new partners.
The acquisition was completed with Pacific Reach and Dilawri entering into an equal partnership, with Pacific Reach taking on the role of managing partner, and announced on July 29, 2025. Marriott International will continue to operate the hotel under The Ritz-Carlton brand, and there will be no disruption to operations or service, as new owners plan selective updates and long-term stewardship.
“We are thrilled to acquire The Ritz-Carlton, Toronto and leverage our years of experience owning and operating luxury hospitality assets, including the Rosewood Hotel Georgia, to build on the exceptional reputation of The Ritz-Carlton, Toronto,” said Azim Jamal, CEO and Founder of Pacific Reach. “This partnership with Dilawri represents our shared vision of excellence, as we take steps to further enrich the guest experience and continue the Ritz-Carlton’s legacy as one of the most prestigious luxury hotels in Canada.”
Kap Dilawri, Co-Founder of Dilawri, added: “The Ritz-Carlton, Toronto is a true luxury landmark in the heart of downtown. We are proud to help steward this iconic property and remain committed to honouring its legacy while ensuring it continues to thrive as a cornerstone of Toronto’s luxury and hospitality landscape. This acquisition also marks an exciting milestone in our dedicated investment division, as we expand our portfolio focused on real estate and strategic, diversified holdings.”
Although operations remain unchanged under Marriott’s management, the new ownership group has signalled plans for select enhancements over time. These include updates to spa and wellness amenities, modernization of public areas, and improvements to the hotel’s conferencing and event facilities. These refinements are designed to support the hotel’s evolving role as both a luxury retreat and a destination for international business travel.
The transaction also reflects a long-term commitment to Toronto’s central business and cultural district. While both firms declined to comment on specific forecasts, the acquisition underscores their shared belief in the enduring strength of the city’s premium hospitality market.
In acquiring such a high-profile property, Pacific Reach and Dilawri emphasized a careful approach to stewardship. Rather than introducing sweeping changes, the partners intend to build on what has already made The Ritz-Carlton, Toronto a hallmark of Canadian hospitality. The hotel’s architectural identity, service philosophy, and cultural presence will be preserved, with enhancements focused on improving guest experience without altering the essence of the brand.
About the Partners
Pacific Reach, headquartered in Vancouver, is a privately held, vertically integrated investment firm active across real estate, capital markets, and alternative assets. The company has developed and managed hotel, multifamily, and commercial assets across North America and is known for its ownership of landmark properties including Vancouver’s Rosewood Hotel Georgia. In addition to its real estate portfolio, Pacific Reach operates a capital markets division that invests in listed securities, private equity, and alternative strategies.
Philanthropy is a core part of the company’s identity. Through the Jamal Family Foundation, Pacific Reach supports healthcare, education, and community institutions, including the Aga Khan Foundation, Lions Gate Hospital Foundation, and the VGH & UBC Hospital Foundation.
Dilawri, founded in 1984, is Canada’s largest automotive group, with more than 80 dealerships representing 35 brands nationwide. In recent years, Dilawri has grown a dedicated investment division with holdings in real estate and other strategic sectors. The acquisition of The Ritz-Carlton, Toronto represents one of the most significant additions to its diversified portfolio. Through the Dilawri Foundation, the company has also contributed millions of dollars to charitable causes in health, education, and local communities.